Client Service

1- Recommend suitable machine models according to customer's requirements (Capacity requirements, budget and so on).

2- Design the foundation drawing according to the customer's land.

3- Support customer come to visit our factory, Provide free shuttle service from the Qingdao airport or train station.

4- Test machine for the customer when customer come.

5- Provide customer local reference, customer can talk with them or visit their machine working.

After-sales Service

1- Provide all the shipment documents to customers to clear the machine at the destination port.

2- Provide the foundation drawing, workshop drawing, factory drawing for customer to build the whole block factory.

3- After customer receive the machine, we will dispatch engineers to help customer install the machine and do the training. 

4- Provide the maintenance schedule to guide the customer do maintenance.

5- Regular return visit to check the machine working states. 

6- Provide one year warranty, if any parts of the machine break within one year (non-human factors), we will provide you the new parts freely.